Short Term Property Management

Starts with a Great Design!

Designing and furnishing spaces for short-term rental stays involves creating an environment that is both aesthetically appealing and functionally efficient. Here is how we ensure our properties stand out and provide a memorable experience for guests:

1. Appealing Aesthetic

• Coherent Style: Choose a cohesive design theme that matches the location and target market. Whether it's a beach house, urban loft, or rustic cabin, the style should resonate with potential guests.

• Color Scheme: Use a neutral base color palette to appeal to a broad audience, and add pops of color through accessories and art to create visual interest.

• Quality Furnishings: Invest in high-quality, durable furniture that can withstand frequent use while maintaining a fresh look. Opt for pieces that are both stylish and comfortable.

2. Functionality and Comfort

• Comfortable Bedding: Provide high-quality mattresses, pillows, and linens. A good night’s sleep is crucial for guest satisfaction.

• Living Area: Ensure the living area is cozy and functional, with ample seating, good lighting, and entertainment options such as a TV with streaming services, books, or board games.

• Workspace: Include a dedicated workspace with a comfortable chair and desk, especially if you cater to business travelers.

3. Well-Equipped Kitchen

• Essential Appliances: Equip the kitchen with essential appliances like a coffee maker, toaster, microwave, and a good quality stove and refrigerator.

• Cookware and Utensils: Provide a comprehensive set of cookware, utensils, and dishware. Include extras like wine glasses, a cutting board, and sharp knives.

• Starter Supplies: Stock the kitchen with basics such as salt, pepper, cooking oil, coffee, tea, and condiments. Consider adding a few local treats to welcome guests.

4. Thoughtful Amenities

• Bathroom Essentials: Supply high-quality towels, toiletries (shampoo, conditioner, soap), and a hairdryer. A few luxury touches, such as bathrobes or specialty soaps, can enhance the guest experience.

• Laundry Facilities: If space allows, provide a washer and dryer with detergent and fabric softener. In smaller spaces, a compact washer/dryer unit or access to a nearby laundromat can be a good alternative.

• Climate Control: Ensure the property has adequate heating and cooling systems. Fans and space heaters can be useful additions for added comfort.

5. Smart Technology

• Wi-Fi: Offer high-speed Wi-Fi and ensure the password is easily accessible.

• Smart Home Devices: Consider installing smart locks for easy check-in, smart thermostats for comfort, and smart lighting for convenience.

• Entertainment: Provide a smart TV or streaming device, and consider offering a sound system or Bluetooth speakers.

6. Safety and Security

• Fire Safety: Install smoke detectors, carbon monoxide detectors, and fire extinguishers. Clearly label emergency exits and provide an emergency contact list.

• Secure Entry: Use secure and convenient entry systems such as keyless entry pads or smart locks. Ensure all windows and doors are secure.

• First Aid Kit: Keep a well-stocked first aid kit accessible for guests.

7. Local Touches and Personalization

• Local Art and Decor: Incorporate local art and decor to give the space a unique and authentic feel. It helps guests connect with the location and adds character to the property.

• Personalized Recommendations: Provide a guestbook with personalized recommendations for local restaurants, attractions, and activities.

• Welcome Package: Consider offering a welcome package with local specialties, a bottle of wine, or a handwritten note.

8. Practical Considerations

• Durability: Choose durable materials and furnishings that can withstand wear and tear. Easy-to-clean surfaces and fabrics are essential for quick turnovers.

• Storage Solutions: Provide ample storage solutions, including closets, dressers, and luggage racks. In smaller spaces, use multifunctional furniture like storage ottomans or beds with drawers.

• Kid-Friendly: If catering to families, include child-friendly amenities such as a high chair, crib, and toys or games.

Short Term Property Management Operational Plan

Good short-term property management, especially for platforms like Airbnb, requires a blend of hospitality, efficient operations, and effective marketing. Here are the key elements that contribute to successful short-term property management:

1. Exceptional Hospitality

• Warm Welcome: Create a welcoming atmosphere for guests with thoughtful touches such as personalized welcome notes, local treats, and essential amenities.

• Clear Communication: Maintain open and prompt communication with guests before, during, and after their stay. Provide clear check-in instructions, respond quickly to inquiries, and be available to address any issues that arise.

• Guest Comfort: Ensure the property is well-equipped with comfortable furnishings, clean linens, and necessary supplies. Pay attention to details like providing toiletries, kitchen essentials, and entertainment options.

2. Efficient Operations

• Streamlined Check-In/Check-Out: Implement smooth and flexible check-in and check-out processes, including keyless entry systems or lockboxes for convenience.

• Housekeeping and Maintenance: Schedule regular and thorough cleaning between stays to maintain high standards of cleanliness. Address maintenance issues promptly to avoid disrupting guests.

• Property Preparation: Ensure the property is consistently well-prepared for guests by conducting pre-arrival inspections and stocking up on necessary supplies.

3. Effective Marketing

• Attractive Listings: Create appealing and accurate listings with high-quality photos, detailed descriptions, and a list of amenities. Highlight unique features, nearby attractions, and local experiences.

• Dynamic Pricing: Use dynamic pricing strategies to adjust rates based on demand, seasonality, and local events to maximize occupancy and revenue.

• Positive Reviews: Encourage satisfied guests to leave positive reviews by providing excellent service and requesting feedback at the end of their stay. Respond to reviews promptly and professionally.

4. Legal and Regulatory Compliance

• Local Regulations: Stay informed about local laws and regulations regarding short-term rentals, including zoning, permits, taxes, and occupancy limits.

• Insurance: Ensure the property is adequately insured to cover potential damages or liability issues related to short-term rentals.

5. Technology Integration

• Management Software: Utilize property management software to automate bookings, track finances, and manage guest communications.

• Smart Home Devices: Install smart home devices, such as thermostats, security cameras, and smart locks, to enhance security and streamline operations.

6. Guest Experience Enhancement

• Local Recommendations: Provide guests with recommendations for local restaurants, attractions, and activities to enhance their stay and offer a personalized touch.

• Concierge Services: Offer additional services, such as airport transfers, grocery delivery, or tour bookings, to provide a more comprehensive guest experience.

7. Crisis Management and Contingency Planning

• Emergency Contacts: Provide guests with a list of emergency contacts and instructions for handling emergencies.

• Contingency Plans: Have plans in place for unexpected issues, such as overbookings, maintenance emergencies, or guest complaints, to ensure quick and effective resolutions.